Refund policy

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. 

As for Engines & Engine-Related Parts (this is excluding electrical components), we offer a 60 day return policy instead.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused (unless you're returning an Engine or Engine-Related part). You’ll also need the receipt/proof of purchase & date of purchase. 

To start a return, you can contact us at motohubldn@gmail.com. Please note that returns will need to be sent to the following address: 

31 Arch Blechynden Street

London, W106SA

If your return is accepted and the fault lies with us, we'll send a return shipping label. For any other reason, the customer will be responsible for purchasing the return shipping label. Items sent back to us without first requesting a return will not be accepted. 

 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at motohubldn@gmail.com

You can always contact us for any return question at motohubldn@gmail.com